Contact Us
Use the form below to contact any Improving Lives team.
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Feedback and Complaints
At Improving Lives Plymouth we always want to do the best we can for the people we work with, and we follow national quality standards across everything we do. But the most useful thing we can hear is what you thought of the service you received, whether that’s a compliment, a suggestion, or something that went wrong. It’s your chance to tell us what’s working well and where we could do better, and we’re always happy to listen.
Find us
Ernest English House
Ernest English House, Buckwell St, Plymouth PL1 2DA
Mannamead Wellbeing Hub
156 Mannamead Rd, Plymouth PL3 5QL
Team contact details
Veterans & Family Hub
Phone: 01752 241057
Email: VFHub@improvinglivesplymouth.org.uk
Opening times: Drop in: Mon–Thu, 10:00–13:00. Telephone: Mon–Fri, 10:00–16:00. Closed bank holidays and Christmas week.
Active for All
Phone: 01752 201891
Email: active@improvinglivesplymouth.org.uk
Opening times: Mon–Fri, 9:00am–5:00pm. Closed bank holidays and Christmas week.
Caring for Carers
Phone: 01752 201766
Email: caringforcarers@improvinglivesplymouth.org.uk
Opening times: Mon–Fri, 9:00am–5:00pm. Closed bank holidays and Christmas week.
Advice Plymouth
Phone: 01752 201766
Email: advice@improvinglivesplymouth.org.uk
Opening times: Drop in: Mon–Fri, 9:00am–4:15pm. Closed bank holidays and Christmas week.
Note: The number above is the general ILP helpline. Reception will direct you to Advice Plymouth.
Sensory Solutions
Phone: 01752 201899 · 07496 950013
Email: sensorysolutions@improvinglivesplymouth.org.uk
Opening times: Mon–Fri, 10:00am–12:30pm and 1:30pm–4:00pm. Closed bank holidays and Christmas week.
Long Term Condition Self-Management
Phone: 07305 006522
Email: self-management@improvinglivesplymouth.org.uk
Opening times: Mon–Fri, 9:00am–5:00pm. Closed bank holidays and Christmas week.
Better Futures
Phone: 01752 776775 · 07305 065521
Email: betterfutures@improvinglivesplymouth.org.uk
Opening times: Mon–Fri, 9:45am–12:15pm and 12:45pm–3:15pm. Closed bank holidays and Christmas week.
